Our Policy
Luxury Beauty. Final Sale Integrity.
At Royalty Lash Society , we are committed to delivering exceptional quality and a refined beauty experience. Due to the delicate and hygienic nature of our lash products, all purchases are considered final sale.
No Refunds or Exchanges
For sanitary and safety reasons, we do not offer refunds, returns, or exchanges on any lash products once they have been purchased.
We encourage all clients to review product descriptions carefully before completing their order. If you need assistance selecting the perfect style, our team is happy to guide you prior to purchase.
Damaged or Incorrect Orders
In the rare event that your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with:
Your order number
- Clear photos of the item(s)
- Photos of the original packaging
After review, we will gladly provide a replacement if applicable.
Order Accuracy
Please ensure that your shipping details are entered correctly at checkout. We are not responsible for packages lost or delayed due to incorrect address information provided by the customer.
We appreciate your understanding and support of our commitment to hygiene, quality, and luxury standards.